JobShop Inc.: Business Services Modules

Business & Employer Services Certification Modules
NAWDP and several states now accept the successful completion of these modules as documentation of training and competency for national, state and local certification programs. Written and produced by MaryAnn Lawrence, CEO of Power Notes, LLC.
$250 per user
Module Descriptions
	Click on » to view or hide module descriptions.
WP115	Job Developer Characteristics NAWDP - Business & Economic Development Intelligence » Reviews the skills and knowledge needed to be a great job developer. Provides a self-assessment to assist in successful job development.	WP152	Customized Services NAWDP - Customer Service Methodology, Collaboration & Problem Solving » Helps staff know how to customize services to meet the different core issues and needs of employers.
WP116	Job Development NAWDP - Business & Economic Development Intelligence, Program Implementation Principles & Strategies » Examines job developer roles and identifies strategies for building positive relationships with employers and job seekers. Helps workers understand how to translate services into benefits and explains the different types of job matches and strategies for success.	WP153	Introduction to Business Services NAWDP - Business & Economic Development Intelligence » What is business services and how does it fit with job seeker services?
WP126	On-the-Job Training NAWDP - Workforce Development Structure - Policies & Programs, Career Development Principles, Program Implementation Principles & Strategies » Provides fundamental information on how to set up an on-the-job training contract and provide ongoing maintenance.	WP154	Legislative Requirements -- WIA and/or WOIA NAWDP - Workforce Development Structure - Policies & Programs, Business & Economic Development Intelligence » This seminar will review all of the factors associated with employers that are addressed in the Workforce Investment Act and the Workforce Innovation and Opportunity Act.
WP129	Problem Solving NAWDP - Collaboration & Problem Solving » This seminar provides detailed "how to" regarding problem solving techniques, such as fishbone diagrams, brainstorming, affinity diagrams and cataloging.	WP155	Marketing and Branding NAWDP - Business & Economic Development Intelligence, Principles of Communication » Seminar helps workforce professionals understand how to research target markets and to perform marketing activities. Helps individuals in preparing and making presentations to single businesses or large groups to teach, inform, or persuade.
WP142	Labor Market Information NAWDP - Labor Market Information & Intelligence » This seminar will provide specific information on how to access each state's labor market data and how to use that data to help employers and create your strategies for job placement.	WP156	Business Development NAWDP - Business & Economic Development Intelligence, Program Implementation Principles & Strategies, Principles of Communications » Reviews the difference between job development and business development. Comprised of helping employers find workers and how to effectively build business relationships.
WP146	Business Communications NAWDP - Principles of Communication » Helps workforce professionals know the language businesses, employers and industries speak to serve as a communication link between business and their needs and the workforce development system and its services. Helps staff identify workforce solutions from a business perspective.	WP157	Business Developer Characteristics NAWDP - Business & Economic Development Intelligence » Reviews the skills and knowledge needed to be a great business developer. Provides a self-assessment to assist in successful business development.
WP147	Developing Business Relationships NAWDP - Business & Economic Development Intelligence » Seminar focuses on how to recruit employers of all sizes, to build long-term relationships and how to maintain contact with them to meet emerging and changing needs.	WP158	Business Service Mapping NAWDP - Business & Economic Development Intelligence, Career Development Principles » Provides a technique for gathering resource information on what agencies offer what kinds of business services. This is an important process to analyze and prepare your strategies or accessing job openings for your clients.
WP148	Knowledge of Economic Development NAWDP - Business & Economic Development Intelligence » Attendees will understand the three functions of economic development: retaining business, growing business and attracting business. Workforce professionals will understand how to support these three functions and the general connection between economic development and workforce development.	WP159	Sales Techniques NAWDP - Business & Economic Development Intelligence » Provides fundamental steps to sales.
WP149	Job and Career Development Skills to Support Business NAWDP - Career Development Principles, Business & Economic Development Intelligence » Helps staff understand the training needs of both the employer and the job seeker, including those for initial positions and those for career ladder opportunities. Helps staff understand the skills of their labor pool and know whether the employer will be able to find needed skilled workers. Workers will be better prepared to manage employer training and placements and conduct client screening and referrals.	WP160	Creating a Business Services Performance Management Dashboard NAWDP - Business & Economic Development Intelligence » Staff will learn how to create a performance management dashboard that is focused on business and employer outcomes.
WP150	Human Resources Services NAWDP - Career Development Principles, Business & Economic Development Intelligence, Collaboration & Problem Solving, Customer Service Methodology » Workers will be able to help business improve their competitiveness and profitability by showing businesses how to effectively hire, train, and retain workers. Also provides valuable information on how to link businesses to the resources available in the community.	WP161	Establishing a "Leads" List for Jobs NAWDP - Business & Economic Development Intelligence, Program Implementation Principles & Strategies » Helps staff understand the steps involved in working with employers and how to define their prospect level of cold, mild or hot.
WP151	Information Services NAWDP - Principles of Communication, Labor Market Information & Intelligence » Workers will be able to help business acquire information that supports their core functions such as labor laws, employee leave requirements, discrimination elements, right to work information, etc.

Business & Employer Services Certification Modules

NAWDP and several states now accept the successful completion of these modules as documentation of training and competency for national, state and local certification programs. Written and produced by MaryAnn Lawrence, CEO of Power Notes, LLC.

$250 per user

Module Descriptions

Click on » to view or hide module descriptions.

WP115

Job Developer Characteristics
NAWDP - Business & Economic Development Intelligence »

WP152

Customized Services
NAWDP - Customer Service Methodology, Collaboration & Problem Solving »

WP116

Job Development
NAWDP - Business & Economic Development Intelligence, Program Implementation Principles & Strategies »

WP153

Introduction to Business Services
NAWDP - Business & Economic Development Intelligence »

WP126

On-the-Job Training
NAWDP - Workforce Development Structure - Policies & Programs, Career Development Principles, Program Implementation Principles & Strategies »

WP154

Legislative Requirements -- WIA and/or WOIA
NAWDP - Workforce Development Structure - Policies & Programs, Business & Economic Development Intelligence »

WP129

Problem Solving
NAWDP - Collaboration & Problem Solving »

WP155

Marketing and Branding
NAWDP - Business & Economic Development Intelligence, Principles of Communication »

WP142

Labor Market Information
NAWDP - Labor Market Information & Intelligence »

WP156

Business Development
NAWDP - Business & Economic Development Intelligence, Program Implementation Principles & Strategies, Principles of Communications »

WP146

Business Communications
NAWDP - Principles of Communication »

WP157

Business Developer Characteristics
NAWDP - Business & Economic Development Intelligence »

WP147

Developing Business Relationships
NAWDP - Business & Economic Development Intelligence »

WP158

Business Service Mapping
NAWDP - Business & Economic Development Intelligence, Career Development Principles »

WP148

Knowledge of Economic Development
NAWDP - Business & Economic Development Intelligence »

WP159

Sales Techniques
NAWDP - Business & Economic Development Intelligence »

WP149

Job and Career Development Skills to Support Business
NAWDP - Career Development Principles, Business & Economic Development Intelligence »

WP160

Creating a Business Services Performance Management Dashboard
NAWDP - Business & Economic Development Intelligence »

WP150

Human Resources Services
NAWDP - Career Development Principles, Business & Economic Development Intelligence, Collaboration & Problem Solving, Customer Service Methodology »

WP161

Establishing a "Leads" List for Jobs
NAWDP - Business & Economic Development Intelligence, Program Implementation Principles & Strategies »

WP151

Information Services
NAWDP - Principles of Communication, Labor Market Information & Intelligence »

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